Profitable Automate of Car Replacement & External Rental
95% increase in profitability
100% digitization of rental, replacement process
30% costs reduction
Mercedes Benz Rent is the leading world wide Mercedes company and Daimler Mobility AG. Mercedes Benz Rent is represented in many countries with the best service, such as: USA, Africa, Europe and Asia.
Existing challenges within the replacement process and its management limited their ability to be profitable and limited their growth potential. For example, prior to or involvement, the majority of profit was not coming from replacement process and it was representing a direct cost for the customer service. Instead, the renting could become a profitable business, increasing customer retention, selling more cars and providing new mobility services to the existing customers.
Tasks and Integrations Involved